Music or sounds are missing
Check your device media volume and Silent Mode, then open Game Preferences and confirm Music and Game Sounds are enabled.
Roadling Help Center
Need a hand on the road?
Find quick solutions for common problems or send us a message when something interrupts your RoadWiZ adventure.
Email RoadWiZ SupportSupport email: tristanrosales0@gmail.comTry these steps first
These checks solve the most common issues without resetting your Roadling collection or run records.
Progress looks incorrect
Close and reopen RoadWiZ first. Progress is stored on this device, so deleting the app or clearing its data may remove your journey.
Touch or jumping feels delayed
Restart the run, close background apps, and confirm you have the latest RoadWiZ update. A quick tap jumps; holding extends airtime.
RoadWiZ will not start
Install the latest update, restart your device, and try again. Make sure your device has enough free storage before reinstalling.
Still need help?
Contact supportSend us a support request
Include your device model, operating-system version, RoadWiZ version, what you expected to happen, and a screenshot when possible. Never send passwords or private device files.